Our Mission
We are committed to providing easy to understand professional IT support and Computer Repair solutions. Our aim is to build a long-term mutually rewarding business relationship with you.
WE AIM TO:
- operate to the highest professional and ethical standards
- provide quality, cost effective computer repair, network support, and IT services
- keep our clients informed of future technology opportunities
- advise of repair needs and tecnical opportunities
- respond quickly and be accessible to our clients at all times
WE WILL HELP YOU:
- Understand your system capabilities
- Identify potential technology risks prior to them affecting your home or business
- Overhaul your current Operating Systems
- Improve your system performance
- Recover data and restore your life when disaster strikes
- Budget for business technology development
YOU CAN EXPECT FROM US:
- Complete integrity
- Courteous, professional and timely services
- Communication in plain English, free of technical jargon/confusion
- Honest and simple information to protect your business
WE HAVE HELPED HUNDREDS OF CLIENTS WITH:
- Computer Diagnostics and Repair
- Virus Removal
- Wired and Wireless Networking
- Database Design
- Computer Upgrades
- Custom-Built Systems
- Web Site Design
- SEO and Web Based Marketing
- Service Contracts
We offer on-site help with any computer need. No problem is too big or too small.
Our certified professionals are ready to help with anything, from a simple software installation to full network support.
Manager Profiles
Suzanne Santiago – Operations Director
Suzanne Manages all daily operational aspects of the company. She has an extensive background in corporate operations and sales. She has been with the company for 4 years.
Ryan Alley – IT Director
Ryan relocated from Chicago, Il to take the reins of the IT support division of Triangle Tech Group. His extensive knowledge of networking infrastructure combined with an easy-going personality and a great ability to manage complex projects has helped the company to grow tremendously. He has worked on major Department of Defense programs including managing the deployment of 15,000 workstations for the federal government. He has 11 years expereince in IT management.
Mike Oliver – Technical Manager
Mike is responsible for all of the consumer and small business computers that are repaired daily. He overseas all of the shop technicians and manages the small-business and consumer division. He has 15 years experience in computer support industry.
Dan Kirkpatrick - Network Services Manager
Dan knows everything about computers, networks, servers...you name it. He has 20 plus years of experience in corporate IT and network administration. He works out of our Charlotte office and manages all upper level IT issues for the company.
Brad Holton - CEO
Brad is Triangle Tech Group’s cheerleader and head strategist. He has an extensive IT background and a strong sales ability. He primarily works with channel partners and the business development team to ensure that Triangle Tech Group is meeting the needs of its current clients while constantly pursuing new opportunities.
The Triangle Tech Group Staff
The Triangle Tech Group support team provides unrivaled tech support and computer repair services in the North Carolina area. They are friendly, outgoing personnel who have a keen interest in technologyand a high level of knowledge in their particular service field, whether it be Computer Repair, repairs, installations, new technology, software, internet or network design.
All technicians have a compulsory obligation to sit and pass Microsoft exams in order to receive certification. Triangle Tech Group absorbs all costs for study and exam fees as encouragement for their staff to maintain their up-to-date knowledge of an ever changing technical world.
Technicians are also privileged with using a fleet of company vehicles to assist in providing reliable, prompt service to our client base.
Our Support Service Staff experience includes the following: -
- Microsoft Certified Professional – Compulsory qualification for employment.
- University education in Information Technology
- Computer Repair & network support
- ADSL/Cable internet support
